Help
Find account, billing, credit, and story unlock answers from My.
How do I buy a plan?
Open My - Pricing, choose a plan, then continue after sign-in.
When are credits used?
Standard text is covered by active passes; scene images and premium text use credits.
How do I recover chat history?
Sign in with the same account to continue synced history.
How does single-story unlock work?
Start from a story detail page so the pass can bind to that story.
Still need help?
If you cannot find an answer, check updates or contact us through the community.